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Shipping & Returns

Emunah Turov Art Studio website

Shipping Policy

Thank you for choosing Emunah Turov Art Studio for your art products! We are dedicated to ensuring that your experience with us is as seamless as possible, including the shipping process. Please review our shipping policy below for important information regarding your order:

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  1. Processing Time:

    • Orders typically require 1-3 business days for processing before they are shipped. During peak seasons or holidays, processing times may vary, and we appreciate your patience during these times.

  2. Shipping Methods and Carriers:

    • We offer various shipping methods to accommodate your needs. The available shipping options will be presented to you during the checkout process.

    • Our primary carrier includes USPS. The carrier for your order will be determined based on factors such as destination, package size, and shipping method chosen.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You will be able to view the shipping costs during the checkout process before completing your purchase.

    • We may offer promotions or discounts on shipping from time to time, so be sure to check our website or subscribe to our newsletter for updates.

  4. Domestic and International Shipping:

    • We ship both domestically within the United States and internationally to select countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the shipping charges.

  5. Tracking Information:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your package as it makes its way to you.

  6. Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.

  7. Delivery Time:

    • Delivery times vary depending on the shipping method selected and the destination of the package. Estimated delivery times will be provided to you during the checkout process.

    • While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We appreciate your understanding in such situations.

  8. Damaged or Lost Packages:

    • In the rare event that your package is damaged or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund for your order as quickly as possible.

 

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at emunahturovart@gmail.com. Thank you for choosing Emunah TurovArt Studio, and we look forward to serving you!

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Return &
Exchange Policy

Thank you for shopping at Emunah Turov Ar Studio. We appreciate your business and trust in our products. Before making a purchase, we encourage you to carefully review your selection, as we operate on a strict no refund policy.

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1. Understanding Our Policy: By making a purchase on our website, you acknowledge and agree to abide by our no refund policy. This policy is in place to maintain fairness to both our customers and the artists whose work we represent.

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2. Quality Assurance: We take great care in ensuring the quality and accuracy of the products displayed on our website. However, variations may occur due to differences in computer monitors and individual perception of colors and textures. We do our best to provide accurate descriptions and images to assist you in making informed decisions.

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3. Exclusions: Our no refund policy applies to all products sold on our website, including but not limited to artwork, prints, merchandise, and customized items. Once a purchase is made, it is considered final and cannot be returned for a refund.

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4. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us within [number of days] days of receiving your order. We will work with you to resolve the issue by offering a replacement or store credit, at our discretion. Please note that we may require photographic evidence of the damage or defect.

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5. Cancellations and Changes: Once an order has been placed, it cannot be cancelled or modified. Please review your order carefully before completing the checkout process.

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6. Legal Rights: This policy does not affect your statutory rights as a consumer. If you have any concerns or questions about our policy, please don't hesitate to contact us.

By continuing to use our website and make purchases, you agree to be bound by the terms of this no refund policy. We reserve the right to amend or update this policy at any time without prior notice.

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Thank you for your understanding and support.

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Emunah Turov Art Studio

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